Senior Client Service Manager - Insurance & Risk Solutions

Arthur J. Gallagher & Co.; Greenville (SC); On-site; USD 70,000 - 100,000; Full time

Job summary

Gallagher is seeking a Client Service Manager to join our Greenville team. The role focuses on building strong client relationships, collaborating with teams to meet goals, and continuously seeking improvements to deliver exceptional service.

The ideal candidate will have extensive client service or claims experience, a Property and Casualty license, and a proactive, team-oriented mindset to drive quality outcomes across renewals and service delivery.

Qualifications

• 5+ years in client service and/or claims management.
• Must have a Property and Casualty License.
• Strong written and verbal communication skills.
• Ability to build and maintain client relationships.

Responsibilities

• Lead the renewal process to deliver high-quality, timely solutions to clients.
• Secure existing business and drive the sale of additional services.
• nurture relationships with clients.
• Conduct periodic audits to ensure compliance and service levels.
• Maintain accurate client and policy data in Gallagher systems.
• Use Gallagher technology to improve productivity and quality.

Skills

Client relationship management

Communication

Team collaboration

Adaptability

Professional rapport

Education

Bachelor's degree

Property and Casualty License

Job description

Gallagher is seeking a Client Service Manager to join our Greenville team. The role focuses on building strong client relationships, collaborating with teams to meet goals, and continuously seeking improvements to deliver exceptional service.

The ideal candidate will have extensive client service or claims experience, a Property and Casualty license, and a proactive, team-oriented mindset to drive quality outcomes across renewals and service delivery.