Senior Client Operations Leader: Drive Account Success

Roadtex; Blue Ash (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

Roadtex Transportation seeks a senior execution lead to drive high-value freight operations for complex multi-modal accounts from Blue Ash, OH. You will coordinate day-to-day tasks, oversee load execution, and ensure proactive communication with stakeholders to sustain service excellence.

You will coach a team of operators, mentor direct reports, and partner with sales leadership to translate commercial priorities into actionable execution plans that strengthen customer retention.

Qualifications

• Proven ability to lead customer-facing teams and protect account health.

Responsibilities

• Lead senior-level team execution for complex accounts and spot quotes.
• Coordinate day-to-day freight execution tasks with Account Executives and Senior Executives.
• Coach operators to maintain high service levels and cross-functional resolution.

Skills

Team leadership

Account health

Coaching

Communication

Problem solving

Analytical thinking

Cross-functional collaboration

Decision making

Job description

Roadtex Transportation seeks a senior execution lead to drive high-value freight operations for complex multi-modal accounts from Blue Ash, OH. You will coordinate day-to-day tasks, oversee load execution, and ensure proactive communication with stakeholders to sustain service excellence.

You will coach a team of operators, mentor direct reports, and partner with sales leadership to translate commercial priorities into actionable execution plans that strengthen customer retention.