Transportation Operations Leader

RXO, Inc.; Warren (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Pre-tax accounts

Disability & life insurance

Employee Assistance Program

Leadership development programs

Paid time off & holidays

Job summary

RXO, Inc. is seeking a Supervisor, Managed Transportation Operations to lead day-to-day transportation activities for a dedicated account.

You will oversee execution, carrier performance, customer service, and employee development while ensuring service, cost, and quality targets are met. You will work with internal teams, customers, and carrier partners to resolve challenges, drive Lean improvements, and sustain safe, compliant operations.

Qualifications

• 2 years of experience in transportation, logistics, or supply chain operations.
• Previous leadership, supervisory, or team lead experience.

Responsibilities

• Lead and develop a team of Transportation Specialists responsible for shipment execution, customer support, and carrier management.
• Oversee daily transportation activity to ensure cost-effective planning and execution.
• Monitor performance against KPIs and drive continuous improvement initiatives.
• Support scheduling, track and trace, exceptions, and in-transit issue resolution.
• Serve as escalation point for customer, carrier, and operational issues.

Skills

Leadership

Team development

KPI tracking

Lean methodology

Communication

Problem solving

OTM/TMS knowledge

Education

Bachelor's degree in Supply Chain or related field

Tools

Oracle Transportation Management (OTM)

Job description

RXO, Inc. is seeking a Supervisor, Managed Transportation Operations to lead day-to-day transportation activities for a dedicated account.

You will oversee execution, carrier performance, customer service, and employee development while ensuring service, cost, and quality targets are met. You will work with internal teams, customers, and carrier partners to resolve challenges, drive Lean improvements, and sustain safe, compliant operations.