Senior Client Manager - Employee Benefits Growth Partner

Arthur J. Gallagher & Co. (AJG); Michigan; On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Job summary

Gallagher Benefit Services, part of Gallagher, is seeking a Senior Client Manager in Employee Benefits to lead a portfolio of client accounts, renewals, and strategic service delivery. You will partner with clients to tailor benefit solutions and strengthen relationships.

You’ll collaborate with internal teams to ensure timely, high-quality outcomes and growth opportunities, with a focus on integrity and service excellence.

Qualifications

• Experience managing client service in employee benefits or related field.
• Strong written and verbal communication to explain complex ideas clearly.
• Proactive approach to solving problems and delivering results.
• Ability to build and maintain trusted relationships with clients and colleagues.
• Commitment to ethical practices and doing business the right way.

Responsibilities

• Manage a portfolio of accounts and renewal processes.
• Deliver high-quality outcomes aligned with client needs.
• Identify opportunities to expand services and grow existing business.
• Collaborate with internal teams to support client strategies and goals.

Skills

Client relationship management

Communication skills

Problem solving

Ethical practices

Education

Bachelor's degree

High School diploma/GED with 10+ years experience

Job description

Gallagher Benefit Services, part of Gallagher, is seeking a Senior Client Manager in Employee Benefits to lead a portfolio of client accounts, renewals, and strategic service delivery. You will partner with clients to tailor benefit solutions and strengthen relationships.

You’ll collaborate with internal teams to ensure timely, high-quality outcomes and growth opportunities, with a focus on integrity and service excellence.