Senior Client Implementation Lead (Remote) – Up to $160K

PSI Services

Lansing (MI)

Remote

USD 144,000 - 176,000

Full time

7 days ago

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Job summary

PSI Services is seeking a Manager, Client Implementation Project Management to lead a client‑facing team responsible for end‑to‑end implementations. You will shape the delivery approach, coach project managers, and ensure delivery aligns with PSI’s strategic goals while collaborating across commercial, product, and operations teams.

You will standardize processes, drive governance, and optimize capacity across the portfolio, including upsell opportunities and new implementations, with a hands‑on

Qualifications

Bachelor's degree in a related field is required.
At least 8 years of project/program delivery experience is expected.
Proven ability to fully own and run a team independently.
Experience leading client implementations and cross‑functional teams.

Responsibilities

Own and lead the client implementation project management team.
Set strategic vision and operating model for the function.
Balance delivery with long‑term capability and scalability.
Coordinate with commercial, product, operations, and solutions leadership.
Standardize processes, tools, and governance across the team.
Support proposals by defining timelines and delivery approaches.

Skills

Strategic leadership

People management

Portfolio management

Stakeholder management

Resource planning

Risk management

Education

Bachelor's degree in related field

Tools

MS Project

Smartsheet

Jira

Job description

You will standardize processes, drive governance, and optimize capacity across the portfolio, including upsell opportunities and new implementations, with a hands‑on

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