Senior Client Services Specialist (On-site, Mon-Thu)

Crane Worldwide Logistics LLC; Kentucky; Hybrid; USD 42,000 - 66,000; Full time

Job summary

Crane Worldwide Logistics LLC is seeking a Sr. Client Service Specialist for a Monday through Thursday first shift, on-site at West Jefferson, Ohio. You will respond to orders, client inquiries, invoice questions and complaints, ensuring timely resolution.

You should have 2–4 years of client service experience and a high school diploma or GED. The role emphasizes problem-solving, documentation, and the ability to multi-task in a fast-paced logistics environment.

Qualifications

• 2–4 years of client service experience.
• Strong communication and problem-solving skills.
• Ability to multi-task and stay organized.

Responsibilities

• Responds to orders, general client inquiries, invoice questions and client complaints.
• Records consistent problem areas and tracks resolutions.
• Resolves issues with orders, delivery dates or service and follows up to ensure satisfaction.
• Exhibits professional conduct in a fast-paced on-site environment.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

Crane Worldwide Logistics LLC is seeking a Sr. Client Service Specialist for a Monday through Thursday first shift, on-site at West Jefferson, Ohio. You will respond to orders, client inquiries, invoice questions and complaints, ensuring timely resolution.

You should have 2–4 years of client service experience and a high school diploma or GED. The role emphasizes problem-solving, documentation, and the ability to multi-task in a fast-paced logistics environment.