Senior Change & Training Designer for SAP S/4HANA

EY; Los Angeles (CA); Hybrid; USD 101,000 - 166,000; Full time

Job summary

EY is seeking a Senior Learning Designer within People Consulting in a hybrid setup. The role focuses on designing and delivering high-quality, role-based training content to support large-scale SAP S/4HANA transformations, driving user readiness and long-term capability building.

You will partner with SMEs and stakeholders, apply adult learning principles, and contribute to Train-the-Trainer activities to enable effective delivery across client sites and EY offices.

Qualifications

• Bachelor's degree is required in related field of business, Human Resources, or Psychology.
• 3-5+ years of experience in learning design, training development, or change management.
• Experience supporting SAP implementations (preferably SAP S/4HANA).
• Strong instructional design expertise across ILT, Reference Guides and digital learning.
• Ability to translate complex system/process concepts into clear, user-friendly content.
• Experience collaborating with cross-functional stakeholders and SMEs.
• Willingness to travel as needed, and comfortable working in a hybrid environment with an average of three days per week at a client site or within an EY office.

Responsibilities

• Design and develop end-user training materials for SAP S/4HANA transformations (ILT, WBT, simulations, job aids).
• Translate business process changes into structured, role-based learning content.
• Create engaging learning experiences enabling SAP transactions in future state.
• Apply adult learning principles and blended learning to optimize retention and adoption.
• Collaborate with SMEs and stakeholders to validate content accuracy and relevance.
• Lead Train-the-Trainer preparation and knowledge transfer activities.

Skills

Analytical thinking

Decision making

Stakeholder collaboration

Change management

Education

Bachelor's degree in business, HR, or psychology

Tools

SAP S/4HANA

ILT

WBT

Simulations

Job aids

LXP

Articulate Rise

Synthesia

Copilot

Job description

EY is seeking a Senior Learning Designer within People Consulting in a hybrid setup. The role focuses on designing and delivering high-quality, role-based training content to support large-scale SAP S/4HANA transformations, driving user readiness and long-term capability building.

You will partner with SMEs and stakeholders, apply adult learning principles, and contribute to Train-the-Trainer activities to enable effective delivery across client sites and EY offices.