Senior Care Office Operations Lead

Cornerstone Caregiving; Greenville (MS); On-site; USD 52,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office team, manage scheduling and administrative operations, and share on-call duties with other managers. Reporting to the Operating Director, you will drive staff development, ensure compliance with state standards, and maintain exceptional client experience across our offices.

Travel is limited; a valid driver’s license and auto insurance are required.

Qualifications

• Minimum education with college degree or equivalent; two years admin/HR/sales in an office.
• Experience leading a team and coordinating staff activities.
• Proven ability to manage client relationships and operations.
• Proficient with standard office software and cloud tools.

Responsibilities

• Oversee and support office managers to ensure performance and alignment with standards.
• Liaise with Home Base for payroll notes, shift verification, and updates.
• Handle client escalations, conduct check-up calls, and complete quality visits.
• Ensure compliance with state standards; participate in on-call rotation.
• Backup for client assessments when Operations Director is unavailable.
• Share on-call duties and support scheduling and office operations.

Skills

Leadership

Team management

Communication skills

Google Workspace

Education

Associates and/or Bachelor Degree

Two years’ experience as Administrator

Valid driver's license

Valid state auto insurance

High school diploma or equivalent degree

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office team, manage scheduling and administrative operations, and share on-call duties with other managers. Reporting to the Operating Director, you will drive staff development, ensure compliance with state standards, and maintain exceptional client experience across our offices.

Travel is limited; a valid driver’s license and auto insurance are required.