Senior Care Office Operations Manager

Cornerstone Caregiving; San Antonio (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office staff and oversee scheduling, administrative and operational functions. You will also share on-call responsibilities with fellow managers to ensure seamless service.

The role requires managing client relations, coordinating payroll notes, and maintaining high standards of client satisfaction while supporting the Operating Director and Home Base communication. A proactive, tech-savvy leader is ideal.

Qualifications

• High school diploma or equivalent required.
• Associates and/or Bachelor degree; may substitute Degree with education/experience; two years’ administrative/ HR/ sales management experience preferred.
• Valid driver’s license and valid state auto insurance proof required.

Responsibilities

• Oversee and develop in-office staff to ensure performance and adherence to company standards.
• Coordinate communication between office and Home Base, including payroll notes and shift verification.
• Handle client escalations, conduct check-up calls, and perform quality visits to maintain client satisfaction.
• Ensure compliance with state supervisory visit requirements.
• Share on-call duties and respond to after-hours client or operations needs.
• Provide backup support for client assessments when the Operations Director is unavailable.

Skills

Leadership

Sales goals

Autonomy

Technology literacy

Entrepreneurial mindset

Recruitment & staff oversight

Interpersonal skills

Google Workspace

Education

High school diploma or equivalent

Associates or Bachelor degree; substitution possible

Valid driver's license

Auto insurance proof (state required)

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office staff and oversee scheduling, administrative and operational functions. You will also share on-call responsibilities with fellow managers to ensure seamless service.

The role requires managing client relations, coordinating payroll notes, and maintaining high standards of client satisfaction while supporting the Operating Director and Home Base communication. A proactive, tech-savvy leader is ideal.