Office Operations Leader – Home Care

Cornerstone Caregiving; Homewood (IL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, oversee scheduling and administrative operations, and co-manage after-hours on-call duties. You will report to the Operating Director and help ensure top-tier client experience across our home-care network.

The role requires leadership, strong communication, and ability to work autonomously in a fast-paced environment with a focus on staff development and operational excellence.

Qualifications

• Associates or Bachelor’s degree; may substitute with education/experience mix.
• Minimum two years’ experience as Administrator or managing sales, customer service, and HR functions in an office setting.
• Valid driver’s license and valid state auto insurance.

Responsibilities

• Oversee and support office managers to ensure performance and alignment with company standards.
• Serve as primary liaison between office and Home Base, including payroll notes and shift verification.
• Handle client escalations, conduct check-up calls, and complete quality visits to maintain client satisfaction.
• Ensure compliance with state required supervisory visits.
• Participate in on-call rotation for after-hours client, caregiver, or operations needs.
• Serve as a backup for client assessments when the Operations Director is unavailable.

Skills

Leadership

Sales and business development

Autonomy in fast-paced environment

Technology savvy

Entrepreneurial mindset

Recruitment & staff oversight

Interpersonal & communication

Google Workspace proficiency

Education

High school diploma or equivalent

Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience

Valid driver's license

Valid state required proof of auto insurance

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff, oversee scheduling and administrative operations, and co-manage after-hours on-call duties. You will report to the Operating Director and help ensure top-tier client experience across our home-care network.

The role requires leadership, strong communication, and ability to work autonomously in a fast-paced environment with a focus on staff development and operational excellence.