Operations Leader — Senior Care Office

Cornerstone Caregiving; Jackson (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office team and oversee scheduling, administrative, and operational functions. You will share on-call responsibilities and support the Operating Director in shaping service quality and workflow excellence.

The role requires strong leadership, ability to work autonomously in a fast-paced setting, and a proven track record in managing office operations, with travel limited as needed to support sales, marketing and

Qualifications

• High school diploma or equivalent; an associate or bachelor’s degree is preferred.
• Minimum two years’ experience as Administrator or in managing sales, customer service and HR in an office.
• Valid driver’s license and auto insurance proof.

Responsibilities

• Oversee and support office managers to ensure performance and alignment with company standards.
• Serve as primary contact between the office and Home Base for payroll notes, shift verification, and updates.
• Handle client escalations, conduct check-up calls, and perform quality visits for client satisfaction.
• Ensure state required supervisory visits compliance when necessary.
• Participate in on-call rotation to address after-hours client, caregiver or operations needs.
• Serve as backup for client assessments when the Operations Director is unavailable.

Skills

Leadership

Sales & business development

Autonomy

Technology comfort

Entrepreneurial mindset

Recruitment & staffing oversight

Interpersonal communication

Education

High school diploma or equivalent degree

Associates and/or Bachelor Degree

Two years’ experience as Administrator/ managing sales, customer service & HR

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office team and oversee scheduling, administrative, and operational functions. You will share on-call responsibilities and support the Operating Director in shaping service quality and workflow excellence.

The role requires strong leadership, ability to work autonomously in a fast-paced setting, and a proven track record in managing office operations, with travel limited as needed to support sales, marketing and