Office Operations Lead – Senior Care

The Top Gun Program - Cornerstone Caregiving; Conway, Northern (AR, KY); Hybrid; USD 47,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office staff and oversee scheduling, administrative, and operational functions. You will share on-call responsibilities with other managers and report to the Operating Director.

The role requires strong leadership, a history of meeting sales and business development goals, and proficiency with Google Workspace. A valid driver's license and auto insurance are essential for travel between locations.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor degree; may substitute with education/experience.
• Valid driver’s license required.
• Valid proof of auto insurance required.

Responsibilities

• Manage and develop in-office staff to align with company standards.
• Coordinate communication between office and Home Base including payroll notes and shift verification.
• Handle client escalations, conduct check-up calls, and perform quality visits for satisfaction.
• Ensure state-required supervisory visits are conducted.
• Share on-call duties and respond to after-hours needs as part of rotation.
• Backup for client assessments when Operations Director is unavailable.

Skills

Leadership

Sales targets

Autonomous work

Technology savvy

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Associate or Bachelor's degree

Tools

Google Workspace

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead the in-office staff and oversee scheduling, administrative, and operational functions. You will share on-call responsibilities with other managers and report to the Operating Director.

The role requires strong leadership, a history of meeting sales and business development goals, and proficiency with Google Workspace. A valid driver's license and auto insurance are essential for travel between locations.