Senior Business Systems Analyst - ServiceNow & Analytics

First Roles; Pontiac (MI); Presencial; USD 90 000 - 130 000; Tempo integral

Resumo da oferta

CCS Global Tech is seeking a seasoned Business Systems Analyst to work on Infrastructure Services projects, including Networking, Server, Workstation Services, O365, VoIP, and Service Center teams.

You will apply strong data analytics, design solutions, write technical requirements, test and implement technology solutions, and provide training and user support to ensure deliverables meet specifications.

Qualificações

• 5+ years of experience as a Business Systems Analyst or equivalent.
• Experience with ServiceNow and integrations (Asset Mgmt, Inventory Mgmt, CMDB discovery, Webex).
• Proficient in Microsoft 365 productivity tools and data analytics.

Responsabilidades

• Apply communication, analytical, and problem‑solving skills to support projects.
• Analyze data, design solutions, and write technical requirements.
• Test and implement technology solutions and provide user training and support.

Conhecimentos

Experience with ServiceNow

Data analytics experience

M365 Productivity Suite

Strong communication

Ferramentas

ServiceNow

M365

CMDB discovery

Webex

Asset Management

Inventory Management

Descrição da oferta de emprego

CCS Global Tech is seeking a seasoned Business Systems Analyst to work on Infrastructure Services projects, including Networking, Server, Workstation Services, O365, VoIP, and Service Center teams.

You will apply strong data analytics, design solutions, write technical requirements, test and implement technology solutions, and provide training and user support to ensure deliverables meet specifications.