Senior Business Ops Lead - Cross-Functional Programs

Lob; Phoenix (AZ); Remoto; USD 110.000 - 140.000; Tempo integral

Resumo da vaga

Lob is transforming direct mail with a modern logistics and data-driven approach. We are building a team in Phoenix to own cross-functional programs spanning Finance, Product, Engineering, Legal, and more, delivering documented processes with named owners.

You will analyze data, coordinate teams that don’t report to you, and communicate outcomes to executives to ensure timely completion. This role emphasizes BI and AI-supported decision making.

Qualificações

• 4–7+ years in management consulting, corporate strategy, or business operations with direct ownership.
• Bachelor's degree required.
• Experience coordinating cross-functional programs across multiple teams.

Responsabilidades

• Own and drive 3–5 concurrent cross-functional programs with defined end states.
• Coordinate Product, Engineering, Legal, Security, Partner Ops, Solutions, and Go-to-Market.
• Produce analysis using Lob's data and AI tooling to inform decisions.
• Document programs and transition to permanent ownership with measurable metrics.
• Support FP&A, Deal Desk, and company-wide operating cadences.

Conhecimentos

Cross-functional programs

Program management

Stakeholder management

Data analysis

Executive communication

Formação

Bachelor's degree

Ferramentas

BI tooling

Data warehouse

AI tooling

SQL

Descrição da vaga

Lob is transforming direct mail with a modern logistics and data-driven approach. We are building a team in Phoenix to own cross-functional programs spanning Finance, Product, Engineering, Legal, and more, delivering documented processes with named owners.

You will analyze data, coordinate teams that don’t report to you, and communicate outcomes to executives to ensure timely completion. This role emphasizes BI and AI-supported decision making.