Senior Business Operations Lead — Cross-Functional Programs

Lob

Boston (MA)

Remoto

USD 110.000 - 160.000

Tempo pieno

9 giorni fa

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Descrizione del lavoro

Lob is transforming how businesses use direct mail by combining modern logistics with technology. As a Business Operations Manager, you will own cross-functional programs spanning Finance, Product, Engineering, Legal, our Print & Delivery Network, and Go-to-Market, driving initiatives to a defined end-state with clear ownership and timelines.

You will analyze data, coordinate with teams that don't report to you, and deliver executive communications to move initiatives forward.

Competenze

4-7+ years post-undergrad in management consulting/corporate strategy or business operations.
Bachelor's degree required.
Background in B2B SaaS, marketplace, logistics, or other operationally intensive business.

Mansioni

Own three to five concurrent cross-functional programs with defined end state and owners.
Drive outcomes across Product, Engineering, Legal, Security, Partner Ops, Solutions, and Go-to-Market.
Deliver analysis using Lob's data and reporting stack and available AI tooling.
Document each program on completion and transition to a permanent owner with a measurable metric.
Provide backup for FP&A, Deal Desk, and Business Operations analytics; support cadences like QBRs and leadership offsites.
Demonstrate program management across multiple organizations with non-reporting owners.