Senior Business & Content Analyst for Government Programs

CGS Federal

Washington (District of Columbia)

On-site

USD 110,000 - 150,000

Full time

10 hours ago

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Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Job summary

CGS Federal is seeking a seasoned Business Analyst for a federal agency in Washington, DC. You will partner with government and internal teams to elicit requirements, translate them into agile-ready specifications, and craft clear documentation and briefing materials for leadership and stakeholders.

The ideal candidate has 7+ years in business analysis, strong communication, and experience with Agile, Jira/Confluence, and government programs.

Qualifications

Must be a U.S. Citizen
Bachelor's Degree (Computer Science, or engineering)
Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance
7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes
Experience working with phase-based and Agile delivery methods
Experience with Jira or other Agile tools
Ability to clearly communicate technical concepts to both technical and non-technical users
Must be able to work well both in a team environment and independently
Must possess exceptional attention to detail
Excellent interpersonal and communication skills
Familiarity with government projects and policy/procedures teams
Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis
Experience in managing client requirements and small teams
Excellent analytical skills and business presentation skills
Ideally, you will also have: Experience supporting DHS HQ or other US Federal Agencies
Experience tracking and reporting project or program delivery progress and budget execution
Experience developing project briefs and reports for non-technical audiences
Knowledge of the federal acquisition lifecycle
Familiarity with Business Intelligence and Data Analytics
Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM)

Responsibilities

Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements
Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports
Create high-level briefings and communications materials for customers, management, and executive stakeholders
Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation
Evaluate program materials and develop innovative approaches for improvement
Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content
Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements
Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation
Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues
Support a continuous improvement process by providing recommendations on improving products, services, and processes
Manage client interaction and expectations regarding team efforts
Identify and coordinate cross-team dependencies and collaboration
Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships