Strategic Business Analyst – Government & Content Strategy

CGS Federal; Rockville (MD); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Flexible Spending Account (Health, Dep

Paid Time Off and Holidays

Résumé du poste

CGS Federal is seeking an experienced Business Analyst to join the Information Technology department to collaborate with a large federal agency. You will translate business needs into functional requirements, create process maps, and develop clear documentation for stakeholders. Ideal candidates have 7+ years in business analysis, strong communication skills, and experience with Agile and Jira/Confluence.

U.S. Citizenship is required; background investigation will be conducted.

Qualifications

• 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes.
• Experience with phase-based and Agile delivery methods.
• Ability to clearly communicate technical concepts to both technical and non-technical users.
• Must be a U.S. Citizen.

Responsabilités

• Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders.
• Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements
• Develop comprehensive documentation that meets organizational standards, to include basic system architectural diagrams/wireframes, concepts of operations, monthly status reports
• Create high-level briefings and communications materials for customers, management, and executive stakeholders
• Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation
• Evaluate program materials and develop innovative approaches for improvement
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished content
• Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements
• Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation
• Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues
• Support a continuous improvement process by providing recommendations on improving products, services, and processes.
• Manage client interaction and expectations regarding team efforts
• Identify and coordinate cross-team dependencies and collaboration
• Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships

Connaissances

Business analysis

Agile delivery

Jira

Stakeholder communication

Explain technical concepts

Formation

Bachelor's degree in CS or Engineering

Outils

Jira

Confluence

SharePoint

Visio

Teams

Description du poste

CGS Federal is seeking an experienced Business Analyst to join the Information Technology department to collaborate with a large federal agency. You will translate business needs into functional requirements, create process maps, and develop clear documentation for stakeholders. Ideal candidates have 7+ years in business analysis, strong communication skills, and experience with Agile and Jira/Confluence.

U.S. Citizenship is required; background investigation will be conducted.