Senior Business Banking Relationship Manager

Fifth Third Bank, N.A.; Detroit (MI); On-site; USD 80,000 - 120,000; Full time

Job summary

Fifth Third Bank, N.A. in Detroit, MI is seeking a seasoned Business Banking Relationship Manager II to lead development and management of commercial client relationships with up to $10M in annual gross sales.

You will collaborate with product and retail partners to tailor financial solutions, including loans, deposits and treasury services. The role emphasizes delivering exceptional client experiences, cross-selling 5/3 products, conducting strategy reviews, and utilizing CRM tools.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum of 5 years of sales experience and minimum of 5 years managing business banking or commercial relationships preferred.
• Formalized credit training or equivalent credit risk experience required. Underwriting experience preferred.
• Proven ability to build new and existing client business and provide a positive client experience.
• Strong business acumen, to include detailed analysis, review of financial statements and knowledge of advanced accounting principles.
• Extensive knowledge of credit and non-credit products required.
• Knowledge of commercial & Treasury Management services as well as alternative lending and financial options.
• Ability to assess client needs, drivers of profitability, and corporate/personal life cycle optimizing financial solutions.
• Uses effective problem solving and analytical skills with ability to handle and prioritize multiple tasks.
• Demonstrates strong verbal and written communication skills, with emphasis on face-to-face negotiations and presentations.
• Champions Bancorp values and works well in a team-based sales environment.
• Proficiency in Microsoft Office; CRM sales tools preferred.
• Ability to travel regionally and/or locally.

Responsibilities

• Develop qualified client prospects in defined segment by identifying and utilizing referral sources, existing clients and centers of influence.
• Work with product partners to analyze, evaluate and develop a tailored relationship strategy for each client or prospect.
• Participate in community forums, conferences and meetings to broaden networks and knowledge of trends.
• Retain and grow long-term, profitable client relationships.
• Cross-sell all applicable 5/3 products and services to an existing portfolio of business customers and their owners/senior management.
• Plan and conduct relationship strategy and relationship review meetings with product partners.
• Coordinate all client-facing activities including credit support and other product partners.
• Conduct thorough pre-call planning and follow up.
• Utilize CRM for client activity tracking, call reports and pipeline management.
• Partner with Portfolio Managers and Credit Officers on credit requests and adhere to guidelines.
• Achieve credit standards and metrics regarding asset quality and risk.

Skills

Sales experience

Credit risk experience

Communication skills

Financial analysis

Travel ability

CRM tools

Microsoft Office

Education

Bachelor's degree

Tools

CRM tools

Microsoft Office

Job description

Fifth Third Bank, N.A. in Detroit, MI is seeking a seasoned Business Banking Relationship Manager II to lead development and management of commercial client relationships with up to $10M in annual gross sales.

You will collaborate with product and retail partners to tailor financial solutions, including loans, deposits and treasury services. The role emphasizes delivering exceptional client experiences, cross-selling 5/3 products, conducting strategy reviews, and utilizing CRM tools.