Senior Institutional Relationship Lead — Growth & Strategy

Fifth Third Bank, N.A.; Detroit (MI); On-site; USD 90,000 - 150,000; Full time

Job summary

Fifth Third Bank, N.A. in Detroit, MI is seeking a Senior Relationship Manager for the Institutional Services group.

The role focuses on managing a portfolio of national and regional institutional clients, driving satisfaction, retention, and revenue growth through cross-sales of retirement, investment, trust and custody solutions. You will leverage deep product knowledge, maintain strong client communications and collaborate with internal teams to deliver comprehensive, One Bank solutions.

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or Business Administration.
• Eight years of experience in Institutional Services or related Financial Services.
• Strong interpersonal, written and verbal communication skills.
• Strong presentation skills in client and sales situations.
• Proficient with Microsoft Office.

Responsibilities

• Cultivate consultative relationships with C‑suite and senior decision-makers at assigned institutional clients.
• Ensure documentation and engagement are tracked in the CRM system.
• Drive client engagement using feedback to hit goals and expand relationships.
• Cross-sell FTIS products and services to grow revenue and client depth.
• Coordinate with internal teams to implement new products and services on time.
• Represent Fifth Third Bank in external groups to develop opportunities and lead client reviews.

Skills

Interpersonal skills

Verbal/written communication

Presentation skills

Analytical thinking

Relationship management

MS Office (Word, Excel, PowerPoint)

Education

Bachelor's degree in Finance, Accounting, Economics, or Business Administration

Tools

Microsoft Office Suite

Job description

Fifth Third Bank, N.A. in Detroit, MI is seeking a Senior Relationship Manager for the Institutional Services group.

The role focuses on managing a portfolio of national and regional institutional clients, driving satisfaction, retention, and revenue growth through cross-sales of retirement, investment, trust and custody solutions. You will leverage deep product knowledge, maintain strong client communications and collaborate with internal teams to deliver comprehensive, One Bank solutions.