Senior Benefits Implementation Lead

CVS Health; Atlanta (GA); On-site; USD 47,000 - 122,000; Full time

Job summary

CVS Health is seeking an experienced Project Manager to direct all aspects of Self-funded New Business Client benefit plan implementations. You will partner with internal and external stakeholders to proactively address critical issues and ensure expectations are met or exceeded.

As the single point of contact, you will coordinate deliverables, develop implementation strategies, and guide teams to deliver high-quality results while navigating performance guarantees and complex systems.

Qualifications

• 2+ years Project management and Client facing experience.
• Negotiation and conflict resolution skills across various levels of the organization.
• Highly organized and able to quickly prioritize multiple assignments with high quality results.

Responsibilities

• Direct all aspects of customer benefit plan implementation of Self-funded New Business Clients.
• Partner with key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded.
• Acts as a single point of contact for benefit plan implementation.
• Mediates and coordinates resolution of all project deliverables and implementation related tasks.
• Develops and executes implementation strategy consistent with customer expectations.

Skills

Project management

Client facing

Negotiation

Attention to detail

Organizational skills

Clear communication

Education

High School diploma/GED

Associate's degree preferred

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health is seeking an experienced Project Manager to direct all aspects of Self-funded New Business Client benefit plan implementations. You will partner with internal and external stakeholders to proactively address critical issues and ensure expectations are met or exceeded.

As the single point of contact, you will coordinate deliverables, develop implementation strategies, and guide teams to deliver high-quality results while navigating performance guarantees and complex systems.