Health Benefits Implementation Lead

CVS Health; Little Rock (AR); On-site; USD 47,000 - 122,000; Full time

Job summary

CVS Health is seeking a seasoned project manager to lead Self-funded New Business Client implementations. You will partner with stakeholders to resolve issues, serve as the primary contact, and drive delivery of all program milestones.

Ideal candidates bring strong project management, negotiation, and communication skills, with a results-focused, organized approach to complex health plan implementations.

Qualifications

• 2+ years project management and client-facing experience.
• Negotiation and conflict resolution skills across various levels.
• Ability to remain flexible yet focused during stressful situations.
• Attention to detail and accuracy while focusing on overall project deliverables.
• Ability to express complex concepts clearly and concisely.
• Highly organized with the ability to prioritize multiple assignments with high quality results.

Responsibilities

• Direct all aspects of customer benefit plan implementation for self-funded new business clients.
• Partner with internal and external stakeholders to address implementation issues.
• Act as a single point of contact for benefit plan implementation.
• Mediates and coordinates resolution of project deliverables and tasks.
• Develops and executes implementation strategy aligned with customer expectations.
• Engage team members to follow through on responsibilities.
• Evaluate impact of requested exceptions and offer alternatives to satisfy client needs.

Skills

Project management

Client facing

Negotiation

Conflict resolution

Attention to detail

Communication

Education

High School diploma/GED

Associate's degree preferred

Tools

Salesforce

Microsoft Teams

Excel

Outlook

Job description

CVS Health is seeking a seasoned project manager to lead Self-funded New Business Client implementations. You will partner with stakeholders to resolve issues, serve as the primary contact, and drive delivery of all program milestones.

Ideal candidates bring strong project management, negotiation, and communication skills, with a results-focused, organized approach to complex health plan implementations.