Senior Benefits Account Lead - Client Strategy

Brown & Brown Insurance; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Job summary

Brown & Brown Insurance is seeking a Senior Account Manager to support Account Executives on a defined book of business, coordinating strategy deliverables and maintaining project plans. The role is the primary client contact for day-to-day issue resolution, collaborating with the Account Management Team and guiding Account Managers when needed.

You will establish relationships with clients and carriers, lead RFP/RFI development, oversee plan design and claims processes, and ensure timely

Qualifications

• Bachelor’s degree required in a related field.
• 7+ years experience in a similar group insurance role.
• Extensive knowledge of the benefits program we service.
• Strong contract, plan design, and vendor coordination knowledge.
• Excellent interpersonal, verbal and written communication skills.
• Proficiency with Microsoft Office Suite.
• Ability to work independently and in a virtual environment.
• Detail-oriented with strong organizational skills.

Responsibilities

• Establish strong relationships with clients and carriers.
• Act as primary client contact for all aspects of benefits plans.
• Marshal resources to resolve client issues.
• Attend client meetings and provide consultative input.
• Develop RFPs/RFIs with carrier proposals and executive summaries.
• Maintain current/historical plan designs and documentation in the SNS database.
• Review certificates and contracts and conduct plan design analyses.
• Attend and participate in claim audits.
• Identify and resolve issues and challenges as they arise.

Skills

Relationship management

Client liaison

Project coordination

Communication

RFP/RFI experience

Education

Bachelor's degree

Tools

Salesforce

Job description

Brown & Brown Insurance is seeking a Senior Account Manager to support Account Executives on a defined book of business, coordinating strategy deliverables and maintaining project plans. The role is the primary client contact for day-to-day issue resolution, collaborating with the Account Management Team and guiding Account Managers when needed.

You will establish relationships with clients and carriers, lead RFP/RFI development, oversee plan design and claims processes, and ensure timely