Senior Employee Benefits Account Manager

Brown & Brown; Iowa; On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401k plan

Tuition reimbursement

Paid time off

Mental health support

Job summary

Brown & Brown is seeking a Senior Account Manager to support Account Executives and manage day-to-day client communications on an assigned book of business. You will collaborate with the Account Management Team, drive client issue resolution, and ensure timely delivery of strategy deliverables.

You will own RFP/RFI development, oversee plan designs and contract reviews, and serve as the primary client contact for employee benefits.

Qualifications

• Bachelor’s degree required.
• Minimum 7 years’ experience in a similar role at a comparable level in Group Insurance.
• High level of knowledge about the benefits we service including short term disability, long term disability, leave programs, life insurance, AD&D, voluntary benefits, dental and vision.
• High level of technical knowledge in all components of contracts, plan design, claim processes, and vendor capabilities.
• Excellent interpersonal, verbal/written communication, and presentation skills required.
• Proficiency in Microsoft Office Suite applications required.
• Self-directed with positive drive and approach, including the ability to work both independently and collaboratively in a virtual working environment.
• Must be detail-oriented, have highly developed organizational skills including the ability to prioritize, handle multiple projects simultaneously, and manage strict deadline and turnaround time requirements.
• Ability to establish credibility at all levels of the organization and with clients through confident communications and actions based on integrity.
• Must be actively licensed (Life, Accident, and Health License) or willing to obtain license in state of residence within the first 6 months of employment.

Responsibilities

• Establish strong relationships with clients and insurance carriers.
• Serve as primary contact for clients regarding all aspects of their employee benefits plans.
• Marshal resources to resolve client issues.
• Attend client meetings and provide consultation.
• Own the development of RFPs and RFIs and coordinate carrier proposals and timelines.
• Maintain current and historical plan designs, process maps, and plan documents in the client database.
• Attend and participate in claim audits.
• Identify, assess, resolve or elevate issues as needed.

Skills

Client relationship

Communication

Presentation

Microsoft Office

Detail-oriented

Organization

Self-motivated

Education

Bachelor’s degree

Tools

Salesforce

Job description

Brown & Brown is seeking a Senior Account Manager to support Account Executives and manage day-to-day client communications on an assigned book of business. You will collaborate with the Account Management Team, drive client issue resolution, and ensure timely delivery of strategy deliverables.

You will own RFP/RFI development, oversee plan designs and contract reviews, and serve as the primary client contact for employee benefits.