Senior Account Manager – Employee Benefits & Strategy

Brown & Brown; United States; Remote; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401k plan

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Holidays

Partner discounts

Job summary

Brown & Brown is seeking a Senior Account Manager to support Account Executives on an assigned book of business, coordinating with the Account Management Team to deliver client strategy and project plans. You will be the primary contact for day-to-day issue resolution and client inquiries in a virtual work environment.

With a minimum of seven years in group insurance, you’ll manage RFP/RFI processes, oversee plan designs and contract reviews, and collaborate with clients and carriers to optimize

Qualifications

• Bachelor's degree required.
• 7 years' experience in a similar role in Group Insurance.
• In-depth knowledge of employee benefits offerings.
• Strong contract and plan design knowledge.
• Excellent verbal and written communication and presentation skills.
• Proficient with Microsoft Office Suite.
• Ability to work independently and virtually.
• Detail-oriented with strong organizational skills.
• Active Life, Accident, and Health license or willingness to obtain within 6 months.

Responsibilities

• Establish strong relationships with clients and insurers.
• Serve as primary contact for clients regarding all aspects of their employee benefits plans.
• Coordinate resources to resolve client issues.
• Attend client meetings as a consultative resource.
• Develop RFPs/RFIs, coordinate carrier proposals, prepare executive summaries, monitor timelines.
• Maintain current and historical plan designs and related data in SNS database.
• Perform certificate and contract reviews and plan design analyses.
• Attend and participate in claim audits.
• Identify, assess, resolve, and escalate issues as needed.

Skills

Client relationship

Communication skills

Organization skills

Team collaboration

Microsoft Office

Self-directed work

Licensing: Life/Health

Education

Bachelor's degree

Tools

Salesforce

Job description

Brown & Brown is seeking a Senior Account Manager to support Account Executives on an assigned book of business, coordinating with the Account Management Team to deliver client strategy and project plans. You will be the primary contact for day-to-day issue resolution and client inquiries in a virtual work environment.

With a minimum of seven years in group insurance, you’ll manage RFP/RFI processes, oversee plan designs and contract reviews, and collaborate with clients and carriers to optimize