Senior BA – Documentation & Governance (Onsite)

My3tech; South Carolina; On-site; USD 95,000 - 135,000; Full time

Job summary

Spartanburg County Information Technologies is seeking a seasoned Business Analyst – Advanced for a 12‑month contract to lead discovery and analysis across the county's cybersecurity and documentation recovery initiatives. You will inventory existing documentation, interview SMEs, map current-state processes, and organize findings for IT leadership and a Technical Writer.

The role requires strong elicitation skills, MS 365 and Visio proficiency, and the ability to translate knowledge into

Qualifications

• 10+ years of demonstrated business analysis experience in complex IT or technology environments.
• Strong requirements elicitation, interviewing, facilitation, and stakeholder-management skills.
• Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools.
• Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams.

Responsibilities

• Lead discovery sessions, interviews, and workshops with IT teams and County stakeholders.
• Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation.
• Analyze and document current-state business and IT processes, workflows, roles, dependencies, handoffs, and pain points.
• Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365.
• Identify documentation gaps, single points of knowledge, process risks, inconsistencies, and opportunities for standardization.
• Gather, organize, validate, and prioritize requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery documentation.

Skills

BA Experience

Requirements Elicitation

MS 365 Proficiency

Visio Process Mapping

SME Collaboration

Education

Bachelor's Degree

Tools

Microsoft Visio

SharePoint

Office 365

Job description

Spartanburg County Information Technologies is seeking a seasoned Business Analyst – Advanced for a 12‑month contract to lead discovery and analysis across the county's cybersecurity and documentation recovery initiatives. You will inventory existing documentation, interview SMEs, map current-state processes, and organize findings for IT leadership and a Technical Writer.

The role requires strong elicitation skills, MS 365 and Visio proficiency, and the ability to translate knowledge into