Strategic Technical Advisor for Cloud & AI Solutions

Amazon Web Services (AWS); Seattle (WA); Hybrid; USD 131,000 - 178,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

RSU program

Job summary

Amazon Web Services, Inc. is seeking a Technical Account Manager (TAM) to serve as the principal technical advisor and 'voice of the customer' for enterprise customers across various industries.

You will help craft and execute strategies to maximize AWS adoption and usage, working with engineers and service teams to drive issues to resolution. The role emphasizes proactive guidance to keep AWS environments healthy, build trusted relationships with customers, and communicate with senior

Qualifications

• 3+ years of technical engineering experience.
• Experience with operational parameters and debugging for compute/storage/networking/CDN/databases/DevOps/big data/security/applications development in a distributed systems environment.

Responsibilities

• Provide advocacy and strategic technical guidance to plan and build solutions using AWS best practices and keep customer environments healthy.
• Drive adoption and utilization of AWS services including EC2, S3, DynamoDB, RDS, Lambda, CloudFront and more.
• Engage with senior customer leadership to discuss incidents, trade-offs, and risk management.

Skills

Technical engineering experience

Distributed systems troubleshooting

Cloud engineering

Job description

Amazon Web Services, Inc. is seeking a Technical Account Manager (TAM) to serve as the principal technical advisor and 'voice of the customer' for enterprise customers across various industries.

You will help craft and execute strategies to maximize AWS adoption and usage, working with engineers and service teams to drive issues to resolution. The role emphasizes proactive guidance to keep AWS environments healthy, build trusted relationships with customers, and communicate with senior