Senior AV Technical Lead – Live Events

Encore Global; Sausalito (CA); Presencial; USD 37 000 - 41 000; Tempo integral

Resumo da oferta

Encore Global in Sausalito, CA is seeking a Sr. Technical Lead to bridge the gap between technical leadership and on-site specialists.

You will oversee setup, operation, and breakdown of high-end audiovisual systems during events, and guide a team of technicians through pre-, during, and post-event phases. The role emphasizes customer service, staff development, and hands-on problem-solving in a hotel/convention center setting.

Qualificações

• 2+ years of field experience in specialty area.
• 2-3 years of customer service or hospitality experience preferred.
• Internal/external training requirements must be completed within specified timeframes.
• A valid driver’s license may be required for certain vehicle operations.
• Ability to interact professionally with diverse teams and management.

Responsabilidades

• Oversees setup, operation, and breakdown of advanced audiovisual equipment.
• Troubleshoots technical issues and resolves problems quickly.
• Provides excellent customer service and builds client relationships.
• Mentors technical staff and coaches team members.
• Supervises technicians during events and manages post-event wrap-up.
• Maintains equipment storage, security, and forecasting needs.

Conhecimentos

Hospitality

Ownership

Collaboration

Formação académica

Bachelor’s Degree (preferred)

Descrição da oferta de emprego

Encore Global in Sausalito, CA is seeking a Sr. Technical Lead to bridge the gap between technical leadership and on-site specialists.

You will oversee setup, operation, and breakdown of high-end audiovisual systems during events, and guide a team of technicians through pre-, during, and post-event phases. The role emphasizes customer service, staff development, and hands-on problem-solving in a hotel/convention center setting.