Senior AV Tech Lead - Events & Training Mentor

Encore; Miami (FL); Vor Ort; USD 26.000 - 34.000; Vollzeit

Zusammenfassung

Encore is seeking a Sr. Technical Lead to bridge between technical leadership and on-site operations in a hotel/convention center environment in Miami.

The role emphasizes precise equipment operation, pre-event setup, live supervision, and post-event wrap-up to ensure flawless AV delivery. You will mentor technicians, coordinate with clients and internal teams, enforce safety standards, and manage maintenance and inventory.

Qualifikationen

• Bachelor's Degree preferred.
• 2+ years of field experience in specialty area.
• 2-3 years of customer service or hospitality experience preferred.
• External applicants must meet/validate and achieve/complete all training and certifications within 60 days of start date.

Aufgaben

• Operate and break down advanced audiovisual equipment accurately and on time for events.
• Provide excellent customer service and maintain positive client relationships.
• Mentor and coach team members to develop technical and leadership skills.
• Supervise other technicians during events and coordinate with operations team.
• Assist with equipment maintenance, inventory, and forecasting needs.

Kenntnisse

Customer service

Hospitality

Leadership

Communication

Team collaboration

Problem solving

Safety awareness

Event coordination

Ausbildung

Bachelor's Degree

Jobbeschreibung

Encore is seeking a Sr. Technical Lead to bridge between technical leadership and on-site operations in a hotel/convention center environment in Miami.

The role emphasizes precise equipment operation, pre-event setup, live supervision, and post-event wrap-up to ensure flawless AV delivery. You will mentor technicians, coordinate with clients and internal teams, enforce safety standards, and manage maintenance and inventory.