Senior AV Client Solutions Manager - Hybrid & Travel

The Freeman Company (TFC) Brands; Nashville (TN); Hybrid; USD 100,000 - 160,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company seeks an Audio Visual Sr Client Solutions Manager to lead strategic accounts and ensure successful delivery of service plans for high‑value clients. This role bridges Business Development and Operations with a focus on profitability, client satisfaction, and process excellence.

It requires cross‑functional coordination and proactive oversight in a fast‑paced environment. Based in or near the listed office locations, this exempt position supports the AV Sales Growth team with

Qualifications

• Bachelor’s degree preferred.
• 5+ years of related AV sales, AV account management, or AV project management experience.
• Excellent customer service and organizational skills.
• Ability to learn multiple internal and external systems.
• Proficient in Google Apps, Microsoft Office Suite, Workfront, Salesforce, and Adobe Acrobat Pro.

Responsibilities

• Manage and grow a portfolio of client accounts, serving as the primary point of contact and ensuring exceptional client experiences.
• Oversee account transitions, project scope, budgets, and client communications throughout the event lifecycle.
• Build strong client relationships, resolve issues proactively, and identify opportunities for account growth and additional services.
• Partner with internal teams to support strategic account development and business growth initiatives.
• Lead complex events from planning through execution, ensuring projects are delivered on time and within scope.

Education

Bachelor’s degree preferred

High School Diploma or Equivalent with relevant work experience

Tools

Google Apps

Microsoft Office

Workfront

Salesforce

Adobe Acrobat Pro

Job description

The Freeman Company seeks an Audio Visual Sr Client Solutions Manager to lead strategic accounts and ensure successful delivery of service plans for high‑value clients. This role bridges Business Development and Operations with a focus on profitability, client satisfaction, and process excellence.

It requires cross‑functional coordination and proactive oversight in a fast‑paced environment. Based in or near the listed office locations, this exempt position supports the AV Sales Growth team with