Senior AV Client Solutions Lead | Hybrid & Travel

FREEMAN; Atlanta (GA); Hybrid; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Zusammenfassung

The Freeman Company is seeking an Audio Visual Sr Client Solutions Manager to lead strategic accounts and ensure successful delivery of service plans for high-value clients. You will oversee transitions from Business Development to Operations, ensuring excellence in service, processes, and profitability across large-scale events.

This exempt role supports the AV Sales Group under Growth (Sales) and offers hybrid in-office/show-site work 2-3 days per week.

Qualifikationen

• 5+ years of related AV sales, AV account management, or AV project management experience.
• Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required.
• Excellent customer service and organizational skills.
• Ability to learn multiple internal and external systems.
• Ability to manage multiple events simultaneously.
• Proficient in Google Apps, Microsoft Office Suite, Workfront, Salesforce, and Adobe Acrobat Pro.

Aufgaben

• Manage and grow a portfolio of client accounts, serving as the primary point of contact and ensuring exceptional client experiences.
• Oversee account transitions, project scope, budgets, and client communications throughout the event lifecycle.
• Build strong client relationships, resolve issues proactively, and identify opportunities for account growth and additional services.
• Partner with internal teams to support strategic account development and business growth initiatives.
• Lead complex events from planning through execution, ensuring projects are delivered on time, within scope, and aligned with client objectives.

Kenntnisse

Client management

Project management

Budgets

Cross-functional collaboration

Negotiation

Communication

Ausbildung

Bachelor’s degree preferred

High School Diploma or Equivalent

Tools

Google Apps

Salesforce

Workfront

Adobe Acrobat Pro

Microsoft Office Suite

Jobbeschreibung

The Freeman Company is seeking an Audio Visual Sr Client Solutions Manager to lead strategic accounts and ensure successful delivery of service plans for high-value clients. You will oversee transitions from Business Development to Operations, ensuring excellence in service, processes, and profitability across large-scale events.

This exempt role supports the AV Sales Group under Growth (Sales) and offers hybrid in-office/show-site work 2-3 days per week.