Senior Area Manager, Business Banking Relationships

JP Morgan Chase; Fort Wayne (IN); On-site; USD 100,000 - 180,000; Full time

Job summary

JP Morgan Chase in Fort Wayne, IN seeks an Area Manager for Business Banking to lead a team of Business Relationship Managers in developing new deposits, cash management, and credit solutions while focusing on client experience and risk management.

The role emphasizes recruiting and developing talent, cross-divisional collaboration, and representing the bank in community leadership roles in the greater Fort Wayne area.

Qualifications

• Minimum of 7 years’ experience in a Business Banking Relationship Management role or related business lending.
• Expert knowledge of deposit and cash management products and services and expert knowledge of business credit underwriting.
• Strong communication skills with individuals at all levels, internally and externally.
• Analyze reports, metrics, and other data to identify trends, issues, and opportunities.
• Proven ability to build collaborative relationships across the organization and influence others to achieve desired outcomes, and the ability to lead proactively through change.
• Balance needs of clients with associated risks and interests of the firm, and consistently use a disciplined process to manage time; balance long-term and day-to-day demands of management role.
• Travel occasionally for key business and leadership meetings and training.

Responsibilities

• Provide leadership, management, support, direction, and guidance to a team of Business Relationship Managers within a territory in developing new deposit, cash management, and credit business while focusing on relationship-building, client experience, and risk management
• Manage performance of individual team members, holding all Business Relationship Managers accountable for achieving business priorities with a focus on client experience and risk management
• Manage the area’s revenue and profitability and monitor adherence to credit quality, regulatory requirements, and risk protocols; utilize reporting and metrics to monitor team performance, identify trends, and address or elevate issues in a timely manner
• Coach and develop team on all aspects of managing a portfolio, including relationship management, prospecting, profitability, client experience, and risk management; provide expertise to team on loan structuring, pricing, and developing customized solutions; help team identify solutions to complex challenges
• Hold Business Relationship Managers accountable for understanding the personal financial goals and needs of their business clients and connecting them with specialists who can help meet their financial needs
• Build collaborative relationships with partners across lines of business - Chase Wealth Management, Home Lending, Branch Teams, Commercial Bank, and Private Bank - to foster a One Chase, client-centric environment and represent the bank in a community leadership capacity such as Chamber of Commerce and local non-profit boards
• Actively recruit and maintain a pipeline of viable candidates; select, hire, develop and retain top quality talent by creating an inclusive and respectful team environment

Skills

Leadership

Relationship management

Communication

Data analysis

Risk management

Coaching

Team leadership

Business acumen

Education

Bachelor's degree in Finance or related field

Tools

Microsoft Office Suite

Excel

PowerPoint

Outlook

Word

Job description

JP Morgan Chase in Fort Wayne, IN seeks an Area Manager for Business Banking to lead a team of Business Relationship Managers in developing new deposits, cash management, and credit solutions while focusing on client experience and risk management.

The role emphasizes recruiting and developing talent, cross-divisional collaboration, and representing the bank in community leadership roles in the greater Fort Wayne area.