Senior Applied AI Solutions Architect: Connect & Data Readiness

Amazon Web Services (AWS); Chicago (IL); On-site; USD 140,000 - 180,000; Full time

Job summary

Amazon Web Services (AWS) in Chicago seeks a hands-on Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. You will own end-to-end GTM strategies, assess customer data readiness, and design agentic AI solutions integrated with AWS services.

You will collaborate across partner and customer teams to build scalable, data-ready AI deployments, guide pre-production validation, and mentor others on best practices for agentic AI implementations.

Qualifications

• 10+ years of technology domain experience (e.g., software, cloud, systems)
• Experience communicating across technical and non-technical audiences, including execs
• Strong ability to evangelise end-to-end technology roadmaps and IT transformations
• Experience with customer engagements and architecting cloud-based solutions

Responsibilities

• Lead technical discovery sessions with customer teams to understand requirements and architecture
• Conduct data readiness assessments to evaluate data assets and govern data quality
• Design and configure agentic AI solutions within Amazon Connect, including prompts and model selection
• Architect Agent-to-Agent communication patterns for multi-agent workflows
• Build serverless integrations using AWS Lambda, API Gateway, Step Functions to connect AI agents with data systems
• Architect secure access patterns to cloud data systems for AI agent use
• Leverage MCP servers and IDEs to accelerate development and AI-assisted code generation
• Guide customers through testing, validation, and production readiness of AI agent solutions
• Share learnings through field enablement and mentoring of other Solutions Architects

Skills

Years of experience

Executive communication

Education

Bachelor's degree in CS/engineering/maths or equivalent

Job description

Amazon Web Services (AWS) in Chicago seeks a hands-on Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. You will own end-to-end GTM strategies, assess customer data readiness, and design agentic AI solutions integrated with AWS services.

You will collaborate across partner and customer teams to build scalable, data-ready AI deployments, guide pre-production validation, and mentor others on best practices for agentic AI implementations.