Senior AI Solutions Architect for Connect

Amazon Web Services (AWS); Chicago (IL); On-site; USD 154,000 - 208,000; Full time

Job summary

AWS is seeking a hands-on Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. You will be embedded with customers to design and implement agentic AI solutions, configure MCP servers, and enable multi‑agent workflows across enterprise systems.

You will write code, build integrations with Lambda, API Gateway, Step Functions, and Python/Node.js, and guide data readiness for production deployments. Willingness to travel 25-40% for on-site engagements.

Qualifications

• 7+ years of experience in software development, cloud computing, or related areas.
• 3+ years of design, implementation, or consulting in applications and infrastructure.
• Familiarity with MCP for tool integration and A2A for multi-agent communication.

Responsibilities

• Lead technical discovery sessions to translate requirements into implementation plans.
• Design and configure agentic AI solutions within Amazon Connect.
• Architect MCP servers exposing tools and APIs for agent use.
• Develop serverless integrations using AWS Lambda, API Gateway, Step Functions, Python/Node.js.
• Guide data readiness, data pipelines, and knowledge bases for AI agents.
• Collaborate with Connect and Bedrock teams to share feedback.

Job description

AWS is seeking a hands-on Solutions Architect to accelerate customer adoption of Amazon Connect's AI capabilities. You will be embedded with customers to design and implement agentic AI solutions, configure MCP servers, and enable multi‑agent workflows across enterprise systems.

You will write code, build integrations with Lambda, API Gateway, Step Functions, and Python/Node.js, and guide data readiness for production deployments. Willingness to travel 25-40% for on-site engagements.