Senior Applied AI Solutions Architect for Connect & Data

Amazon Web Services (AWS)

Atlanta (GA)

On-site

USD 150,000 - 190,000

Full time

18 hours ago

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Benefits offered by this job

Mentorship program

Flexible work culture

Inclusive team culture

Job summary

Amazon Web Services (AWS) is seeking an experienced Amazon Connect Specialist Solutions Architect to accelerate customer adoption of AI capabilities. You will lead data readiness efforts, architect agentic AI solutions, and enable multi-agent workflows across customer environments.

You will work at the intersection of contact center operations and applied AI, guiding customers from proof-of-concept to pre-production while collaborating with AWS partners and internal teams to deliver scalable

Qualifications

10+ years in technology domains (software, cloud, data & analytics).
Experience evangelising end-to-end technology roadmaps for cloud transformations.
Strong communication across technical and non-technical audiences, incl. executives.

Responsibilities

Lead technical discovery sessions to understand business requirements and AI readiness.
Conduct data readiness assessments and identify gaps in data assets and governance.
Design and configure agentic AI solutions within Amazon Connect.
Architect Agent-to-Agent workflows and integrate with enterprise data systems.
Build serverless integrations using AWS services to connect AI agents with data.
Validate pre-production AI performance against success criteria and mentor others.