AI Solutions Architect, Connect Data Readiness

Amazon Web Services, Inc.; Seattle (WA); On-site; USD 180,000 - 240,000; Full time

Job summary

Amazon Web Services, Inc. in Seattle is seeking a hands-on Amazon Connect Specialist Solutions Architect to accelerate customer adoption of AI capabilities. You will lead technical discovery, assess data readiness, and design agentic AI solutions.

This role sits in the Applied AI Solutions team within ASP, collaborating across AWS to build go-to-market plans, integrate data systems, and enable multi-agent workflows that span the enterprise.

Responsibilities

• Lead technical discovery sessions to understand business requirements and AI readiness.
• Conduct data readiness assessments of CRMs, knowledge bases, ticketing, and order systems.
• Design and configure agentic AI solutions within Amazon Connect.
• Architect Agent-to-Agent communication patterns across enterprise.
• Build serverless integrations using AWS Lambda, API Gateway, Step Functions with Python/Node.js.
• Architect secure data access patterns for AI agent tools and RAG.
• Leverage agentic IDEs like Kiro to accelerate development.
• Guide customers through pre-production validation before deployment.
• Share learnings and mentor other SAs on agentic AI patterns.

Job description

Amazon Web Services, Inc. in Seattle is seeking a hands-on Amazon Connect Specialist Solutions Architect to accelerate customer adoption of AI capabilities. You will lead technical discovery, assess data readiness, and design agentic AI solutions.

This role sits in the Applied AI Solutions team within ASP, collaborating across AWS to build go-to-market plans, integrate data systems, and enable multi-agent workflows that span the enterprise.