Senior AML Investigations Lead

Bank of America; Newark (DE); On-site; USD 110,000 - 150,000; Full time

Job summary

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, ensuring high-quality investigations and compliance with regulatory requirements. You will guide complex cases, supervise SAR submissions, and collaborate with stakeholders across the organization to manage risks and improve processes.

The role emphasizes leadership, decisive judgment, and the ability to balance production goals with employee development in a fast-paced environment.

Qualifications

• Proven leadership and ability to coach, develop, and motivate others.
• Strong written and verbal communication with clear findings and recommendations.
• Excellent analytical, critical-thinking, and problem-solving abilities.
• Experience using multiple investigative systems and tools; fast learner.

Responsibilities

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations, suspicious activity assessments, and escalation decisions.
• Review investigative findings to ensure documentation is accurate, thorough, and compliant with regulatory and enterprise requirements.
• Support the timely and accurate completion of Suspicious Activity Reports (SARs) for submission to regulators and/or law enforcement.
• Monitor team performance and drive accountability for quality, productivity, and risk management standards.
• Conduct quality reviews and provide coaching to support employee development.
• Partner with senior leaders and business stakeholders to communicate investigative trends, risks, and case outcomes.
• Identify and implement process improvements that enhance operational efficiency and effectiveness.

Skills

People Leadership

Analytical Thinking

Communication Skills

Regulatory Compliance

Attention to Detail

Risk Management

Time Management

Stakeholder Collaboration

Investigative Systems

Job description

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, ensuring high-quality investigations and compliance with regulatory requirements. You will guide complex cases, supervise SAR submissions, and collaborate with stakeholders across the organization to manage risks and improve processes.

The role emphasizes leadership, decisive judgment, and the ability to balance production goals with employee development in a fast-paced environment.