Investigations Manager: AML & Risk Leadership

Bank of America; Deerwood Club (FL); On-site; USD 90,000 - 125,000; Full time

Job summary

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, guiding complex cases, ensuring regulatory compliance, and driving risk-based decisions. The role emphasizes coaching, quality oversight, and collaboration with stakeholders to identify trends and improve processes.

The position requires strong leadership, excellent communication, and the ability to balance productivity with employee development in a fast-paced environment.

Qualifications

• Proven leadership and team coaching experience.
• Strong analytical and problem-solving abilities.
• Effective risk-based decision making in fast-paced environments.
• Excellent verbal and written communication.
• Experience with AML, Financial Crimes, Fraud or investigations preferred.

Responsibilities

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations, suspicious activity assessments, and escalation decisions.
• Review investigative findings for accuracy, thoroughness, and regulatory compliance.
• Support timely and accurate completion of SARs for regulators or law enforcement.
• Monitor team performance and drive accountability for quality, productivity, and risk management.
• Conduct quality reviews and coach employee development.
• Partner with senior leaders to communicate trends, risks, and case outcomes.
• Identify and implement process improvements to enhance efficiency.

Skills

People Leadership

Analytical Thinking

Communication Skills

Time Management

Stakeholder Collaboration

Regulatory Compliance

Investigative Systems

Attention to Detail

Tools

Investigation Systems

Job description

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, guiding complex cases, ensuring regulatory compliance, and driving risk-based decisions. The role emphasizes coaching, quality oversight, and collaboration with stakeholders to identify trends and improve processes.

The position requires strong leadership, excellent communication, and the ability to balance productivity with employee development in a fast-paced environment.