Investigations Manager: AML & Fraud Risk Lead

Bank of America; Charlotte (NC); Sur place; USD 100 000 - 150 000; Plein temps

Résumé du poste

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, oversee quality, productivity, and risk management, and partner with stakeholders to address investigative trends. The role emphasizes leadership, decision-making, and collaboration across teams in a fast-paced financial environment.

The position focuses on coaching, developing staff, and ensuring documentation and regulatory compliance across investigations, with a strong emphasis on timely SAR

Qualifications

• Demonstrated leadership capabilities with the ability to coach, develop, and motivate others.
• Strong verbal and written communication skills.
• Excellent analytical and problem-solving abilities.
• Ability to make risk-based decisions in a fast-paced environment.
• Familiarity with transaction monitoring and case management systems.

Responsabilités

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations, suspicious activity assessments, and escalation decisions.
• Review investigative findings to ensure documentation is accurate, thorough, and compliant with regulatory requirements.
• Support timely completion of SARs for submission to regulators and law enforcement.
• Monitor team performance and drive accountability for quality, productivity, and risk management standards.
• Conduct quality reviews and provide coaching to support employee development.
• Partner with senior leaders to communicate investigative trends and case outcomes.
• Identify and implement process improvements that enhance operational efficiency.

Connaissances

Leadership

Communication

Analytical thinking

Regulatory compliance

Time management

Team development

Investigative systems

Formation

CAMS certification

Outils

Case management systems

Description du poste

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, oversee quality, productivity, and risk management, and partner with stakeholders to address investigative trends. The role emphasizes leadership, decision-making, and collaboration across teams in a fast-paced financial environment.

The position focuses on coaching, developing staff, and ensuring documentation and regulatory compliance across investigations, with a strong emphasis on timely SAR