Investigations Manager, AML & Compliance

Bank of America; Phoenix (AZ); On-site; USD 90,000 - 140,000; Full time

Job summary

Bank of America is seeking an Investigations Manager to lead and develop a team of Investigations Analysts, ensuring high-quality investigations, adherence to regulatory requirements, and timely SAR submissions. You will collaborate with multiple stakeholders to drive risk-based decisions and operational excellence.

The role emphasizes strong leadership, sound judgment, and the ability to balance production goals with employee development in a fast-paced banking environment.

Qualifications

• Minimum 3+ years in AML, financial crimes, or related risk roles.
• Proven leadership, coaching, and workflow coordination.
• Strong written and verbal communication skills.

Responsibilities

• Lead and develop a team of Investigations Analysts to meet production, quality, and SLA targets.
• Oversee complex investigations, suspicious activity assessments, and escalation decisions.
• Review findings for accuracy and regulatory compliance in enterprise standards.
• Support SAR filings for regulators and law enforcement.
• Communicate trends, risks, and outcomes to senior leaders.
• Identify process improvements to boost efficiency.
• Partner with stakeholders across the organization.

Skills

Leadership

Communication

Analytical thinking

Attention to detail

Time management

Risk judgment

Regulatory compliance

Collaboration

Investigation tools

Documentation

Education

CAMS certification

Tools

Transaction monitoring systems

Case management systems

Job description

Bank of America is seeking an Investigations Manager to lead and develop a team of Investigations Analysts, ensuring high-quality investigations, adherence to regulatory requirements, and timely SAR submissions. You will collaborate with multiple stakeholders to drive risk-based decisions and operational excellence.

The role emphasizes strong leadership, sound judgment, and the ability to balance production goals with employee development in a fast-paced banking environment.