Investigations Manager, AML & Financial Crimes

Bank of America; Fort Worth (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Bank of America is seeking an Investigations Manager to lead and develop a team of Investigations Analysts. You will oversee quality, productivity, and risk management while ensuring regulatory and enterprise standards are met.

The role balances coaching with operational delivery and requires influencing across stakeholders. You will coach analysts on complex investigations, drive SAR submissions, and identify process improvements to enhance efficiency.

Qualifications

• Leadership experience coaching and developing teams.
• Strong analytical, critical-thinking and problem solving abilities.
• Ability to make risk-based decisions in fast-paced environments.

Responsibilities

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations, suspicious activity assessments, and escalation decisions.
• Review investigative findings to ensure documentation is accurate, thorough, and compliant with regulatory and enterprise requirements.
• Support the timely and accurate completion of Suspicious Activity Reports (SARs) for submission to regulators and/or law enforcement.
• Monitor team performance and drive accountability for quality, productivity, and risk management standards.
• Conduct quality reviews and provide coaching to support employee development.
• Partner with senior leaders and business stakeholders to communicate investigative trends, risks, and case outcomes.
• Identify and implement process improvements that enhance operational efficiency and effectiveness.

Skills

People Leadership

Investigative mindset

Analytical thinking

Attention to detail

Data synthesis

Risk judgment

Written communication

Time management

Regulatory compliance

Adaptability

Tools

Investigative systems

Job description

Bank of America is seeking an Investigations Manager to lead and develop a team of Investigations Analysts. You will oversee quality, productivity, and risk management while ensuring regulatory and enterprise standards are met.

The role balances coaching with operational delivery and requires influencing across stakeholders. You will coach analysts on complex investigations, drive SAR submissions, and identify process improvements to enhance efficiency.