Investigations Manager: AML & Risk Leadership

Bank of America; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America is seeking an Investigations Manager to lead a team of investigators, oversee quality and risk management, and ensure regulatory compliance. The role emphasizes strong leadership, judgment, and collaboration with stakeholders across the organization.

The candidate will coach analysts, guide complex investigations, and ensure timely reporting of Suspicious Activity Reports (SARs) to authorities.

Qualifications

• Proven leadership to coach and motivate healthcare/finance investigations teams.
• Strong written and verbal communication for findings and recommendations.
• Analytical and problem-solving abilities with risk-based decisions.

Responsibilities

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations, assessments, and escalation decisions.
• Review findings for accuracy, thoroughness, and regulatory compliance.
• Support timely SAR submissions to regulators or law enforcement.
• Monitor team performance and drive accountability for quality and risk management.
• Conduct quality reviews and coach for employee development.
• Communicate trends, risks, and outcomes to senior stakeholders.
• Identify and implement process improvements to enhance efficiency.

Skills

People leadership

Team development

Investigative mindset

Analytical skills

Communication

Regulatory compliance

Time management

Risk judgment

Technical proficiency

Tools

Investigative systems

Job description

Bank of America is seeking an Investigations Manager to lead a team of investigators, oversee quality and risk management, and ensure regulatory compliance. The role emphasizes strong leadership, judgment, and collaboration with stakeholders across the organization.

The candidate will coach analysts, guide complex investigations, and ensure timely reporting of Suspicious Activity Reports (SARs) to authorities.