Investigations Manager: AML & Risk Leadership

Bank of America; Tampa (FL); On-site; USD 95,000 - 125,000; Full time

Job summary

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, guiding complex cases and maintaining rigorous regulatory compliance. You will coach staff to improve quality, productivity, and risk controls while ensuring timely SAR submissions and strong stakeholder partnerships.

The role requires seasoned leadership, analytical thinking, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Demonstrated leadership capabilities with the ability to coach, develop, and motivate others.

Responsibilities

• Lead, coach, and develop a team of investigators to meet production, quality, and service level expectations.
• Provide guidance on complex investigations, suspicious activity assessments, and escalation decisions.
• Review investigative findings to ensure documentation is accurate, thorough, and compliant with regulatory and enterprise requirements.
• Support the timely and accurate completion of Suspicious Activity Reports (SARs) for submission to regulators and/or law enforcement.
• Monitor team performance and drive accountability for quality, productivity, and risk management standards.
• Conduct quality reviews and provide coaching to support employee development.
• Partner with senior leaders and business stakeholders to communicate investigative trends, risks, and case outcomes.
• Identify and implement process improvements that enhance operational efficiency and effectiveness.

Skills

Leadership

Communication

Analytical thinking

Decision making

Time management

Collaboration

Attention to detail

Investigative systems

Regulatory compliance

Risk judgment

Data synthesis

Problem solving

Education

CAMS certification

Tools

Case management systems

Transaction monitoring

Data analysis tools

Job description

Bank of America is seeking an Investigations Manager to lead a team of Investigations Analysts, guiding complex cases and maintaining rigorous regulatory compliance. You will coach staff to improve quality, productivity, and risk controls while ensuring timely SAR submissions and strong stakeholder partnerships.

The role requires seasoned leadership, analytical thinking, and the ability to manage multiple priorities in a fast-paced environment.