Senior AI Workflow Implementation Lead

Asana; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

Asana seeks a consultant to guide enterprise customers through the shift to AI Workflow Management, shaping AI-powered work for each organization and driving measurable adoption across high-value workflows.

You will lead structured engagements from onboarding through workflow launch, coordinating with Customer Success, Sales, Solutions, and R&D to deliver adoption. Strong judgment in ambiguity and a focus on business outcomes are essential.

Qualifications

• Experience in customer-facing implementation or consulting roles.
• Experience leading onboarding or deployment engagements at a SaaS company or consulting firm.

Responsibilities

• Lead structured onboarding engagements aligning stakeholders on platform setup and success criteria.
• Design and lead end-to-end workflow configurations with AI capabilities embedded.
• Coordinate cross-functional delivery across onboarding, training, and launch milestones.
• Develop documentation and a deployment plan outlining scale and next steps.

Skills

Customer-facing

Consulting

Process design

Cross-functional coordination

SaaS

Job description

Asana seeks a consultant to guide enterprise customers through the shift to AI Workflow Management, shaping AI-powered work for each organization and driving measurable adoption across high-value workflows.

You will lead structured engagements from onboarding through workflow launch, coordinating with Customer Success, Sales, Solutions, and R&D to deliver adoption. Strong judgment in ambiguity and a focus on business outcomes are essential.