AI Workflow Implementation Lead

Asana; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Asana is seeking a consultant to guide enterprise customers through transitioning to Agentic Workflow Management (AWM), aligning stakeholders on AI-powered work and defining measurable outcomes. You will design structured, time-bound engagements from onboarding to workflow launch, delivering production-ready workflows with Asana's AI capabilities.

You will work with executives and front-line teams, navigating ambiguity with sound judgment to connect AI to meaningful business results, and

Qualifications

• Experience in customer-facing implementation or consulting roles.
• Experience with SaaS or enterprise consulting environments.
• Strong understanding of generative AI and platform technologies.
• Ability to guide teams through AI change management and user adoption.
• Track record of managing complex enterprise projects.
• Customer-centric approach with discovery sessions.

Responsibilities

• Lead onboarding engagements aligning stakeholders on platform setup and success metrics.
• Document implementation plans with prioritized workflows and risk mitigation.
• Guide customers through process mapping, configuration, and user acceptance testing to production workflows.
• Coordinate cross-functional delivery across time-bound engagements across stakeholders.
• Develop deployment roadmaps and documentation for scaling AI usage.
• Lead recurring operational check-ins to monitor workflow performance and adoption opportunities.
• Partner with Customer Success, Sales, and R&D to surface expansion signals and translate momentum into growth.
• Build repeatable engagement frameworks across enterprise customers.

Skills

Curiosity about AI

Customer-facing implementation

Generative AI knowledge

Strong communication

Job description

Asana is seeking a consultant to guide enterprise customers through transitioning to Agentic Workflow Management (AWM), aligning stakeholders on AI-powered work and defining measurable outcomes. You will design structured, time-bound engagements from onboarding to workflow launch, delivering production-ready workflows with Asana's AI capabilities.

You will work with executives and front-line teams, navigating ambiguity with sound judgment to connect AI to meaningful business results, and