Senior AI-Enhanced Customer Engineer

Cloudflare; Detroit (MI); On-site; USD 120,000 - 190,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Retirement Savings Plan

Employee Stock Participation Plan

Flexible Paid Time Off

Job summary

Cloudflare is seeking a Customer Engineer in Detroit to partner with customers from discovery through adoption and expansion. You will own the technical relationship, build architectures, demonstrate value, and ensure successful integration across Cloudflare’s Security, Networking and Developer Platforms.

The role emphasizes AI-augmented workflows, proactive health monitoring, and collaboration with Account Executives to drive measurable business outcomes at scale.

Qualifications

• Experience in a customer-facing technical role (Solutions Engineering / Sales Engineering / Forward Deployed Engineer).
• Broad technical expertise spanning web security, networking, cloud infrastructure, and enterprise architecture.

Responsibilities

• Lead technical discovery and design bespoke architectures with Account Executives.
• Drive onboarding, technical health, risk, and expansion strategies for customers.

Skills

Customer-facing experience

Technical acumen

SaaS metrics & enterprise sales cycles

Communication & stakeholder management

Python

JavaScript

Tools

Python

JavaScript

Job description

Cloudflare is seeking a Customer Engineer in Detroit to partner with customers from discovery through adoption and expansion. You will own the technical relationship, build architectures, demonstrate value, and ensure successful integration across Cloudflare’s Security, Networking and Developer Platforms.

The role emphasizes AI-augmented workflows, proactive health monitoring, and collaboration with Account Executives to drive measurable business outcomes at scale.