Senior AI-Driven Customer Engineer (Commercial)

CloudFlare; San Francisco (CA); Hybrid; USD 212.000 - 292.000; Vollzeit

Benefits dieser Stelle

Health & welfare benefits

Flexible time off

Zusammenfassung

Cloudflare seeks a Customer Engineer to partner with Account Executives, lead technical discovery, and design bespoke architectures across Security, Networking, and Developer Platforms. You will own onboarding, health monitoring, risk management, and expansion strategies, while maintaining a trusted advisory relationship with key stakeholders from discovery to renewal.

The role emphasizes AI-augmented workflows to reduce toil and drive measurable outcomes, with a commissionable quota and equity

Qualifikationen

• Experience in a customer-facing technical role.
• Broad technical expertise spanning web security, networking, cloud infrastructure, and enterprise architecture.
• Commercial mindset with quota-carrying or revenue-aligned experience.
• Exceptional communication and stakeholder management.

Aufgaben

• Lead technical discovery, build bespoke architectures, and deliver product demonstrations.
• Own onboarding, health, risk, and expansion strategy for customers.
• Carry a variable quota tied to new business acquisition and account growth.
• Lead technical QBRs translating platform capabilities into ROI for executives.
• Act as a trusted technical advisor throughout the customer lifecycle.

Kenntnisse

Customer-facing communication

Executive stakeholder management

Technical presentation

Strategic advisory

Tools

Cloudflare platform

AI tooling & workflows

Jobbeschreibung

Cloudflare seeks a Customer Engineer to partner with Account Executives, lead technical discovery, and design bespoke architectures across Security, Networking, and Developer Platforms. You will own onboarding, health monitoring, risk management, and expansion strategies, while maintaining a trusted advisory relationship with key stakeholders from discovery to renewal.

The role emphasizes AI-augmented workflows to reduce toil and drive measurable outcomes, with a commissionable quota and equity