Senior AI-Enabled ServiceNow Consultant

Thinkahead

United States

On-site

USD 140,000 - 190,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental, Vision Insurance
401(k)
Paid holidays
Paid time off
Parental leave
Professional development stipend

Job summary

AHEAD is seeking a Senior Technical Consultant focused on AI capabilities to own end-to-end AI-enabled solutions on the Now Platform—Now Assist skills and AI Agents. You will guide development, mentor consultants, and collaborate with architects to shape complex agentic solutions.

You will lead AI enablement across additional product suites and translate outcomes into secure, governed AI capabilities. Your depth in platform engineering and applied AI will influence client adoption of agentic

Qualifications

  • 5+ years in ServiceNow domain with AI-enabled solutions in production.
  • Strong knowledge of Now Assist, AI Agents, and related ServiceNow modules.
  • Experience mentoring and leading delivery teams.

Responsibilities

  • Translate business outcomes into AI-enabled solutions that are secure and governed.
  • Identify and qualify AI use cases with clients, assess data readiness and risks.
  • Demonstrate Now Assist, AI Agents, and ControlTower to clients and teams.
  • Guide development activities and mentor junior developers.

Skills

AI systems design
ServiceNow Now Platform
JavaScript Glide APIs
Agile leadership
Mentoring juniors
Data governance
Platform engineering

Education

Bachelor's degree in Computer Science or related field

Tools

Now Assist
AI Agents
AI Control Tower
Integration Hub

Job description

AHEAD is seeking a Senior Technical Consultant focused on AI capabilities to own end-to-end AI-enabled solutions on the Now Platform—Now Assist skills and AI Agents. You will guide development, mentor consultants, and collaborate with architects to shape complex agentic solutions.

You will lead AI enablement across additional product suites and translate outcomes into secure, governed AI capabilities. Your depth in platform engineering and applied AI will influence client adoption of agentic

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