Senior AI-Enabled ServiceNow Consultant

Ahead Now Aps

United States

On-site

USD 160,000 - 190,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental, and Vision Insurance

Job summary

AHEAD is seeking a Senior Technical Consultant focused on AI capabilities to own the end-to-end build of AI-enabled solutions on the Now Platform — Now Assist skills and AI Agents through predictive models, AI Search, and data foundations. You will guide development activities, mentor technical consultants and junior developers, and partner with architects to shape complex agentic solutions.

Beyond core platform development, you will lead AI enablement across at least one additional product

Qualifications

  • 6+ years in the ServiceNow domain with production AI-enabled solutions.
  • Strong depth in Now Assist, AI Agent Studio, AI Agent Orchestrator, and AI Search.
  • Fluent with data governance, security, and privacy in AI projects.
  • Hands-on coding with JavaScript, Glide APIs, and REST design.

Responsibilities

  • Translate business outcomes into secure, governed AI solutions.
  • Lead AI delivery across product suites beyond core ITSM/Portal.
  • Coach junior developers and mentor team members.
  • Enforce responsible AI guardrails and governance throughout projects.
  • Participate in Agile ceremonies and manage delivery momentum.

Skills

ServiceNow expertise
Now Assist
AI Agent Studio
AI Agent Orchestrator
AI Search
Predictive Intelligence
Document Intelligence
REST APIs
Glide APIs
Flow Designer
Integration Hub
JavaScript

Education

ServiceNow certifications (CSA/CAD/CIS)

Tools

REST APIs
Glide APIs
Flow Designer
Integration Hub
JavaScript

Job description

AHEAD is seeking a Senior Technical Consultant focused on AI capabilities to own the end-to-end build of AI-enabled solutions on the Now Platform — Now Assist skills and AI Agents through predictive models, AI Search, and data foundations. You will guide development activities, mentor technical consultants and junior developers, and partner with architects to shape complex agentic solutions.

Beyond core platform development, you will lead AI enablement across at least one additional product

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