Senior AI-Enabled ServiceNow Consultant

Ahead Now Aps; United States; On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Job summary

AHEAD is seeking a Senior Technical Consultant focused on AI capabilities to own the end-to-end build of AI-enabled solutions on the Now Platform — Now Assist skills and AI Agents through predictive models, AI Search, and data foundations. You will guide development activities, mentor technical consultants and junior developers, and partner with architects to shape complex agentic solutions.

Beyond core platform development, you will lead AI enablement across at least one additional product

Qualifications

• 6+ years in the ServiceNow domain with production AI-enabled solutions.
• Strong depth in Now Assist, AI Agent Studio, AI Agent Orchestrator, and AI Search.
• Fluent with data governance, security, and privacy in AI projects.
• Hands-on coding with JavaScript, Glide APIs, and REST design.

Responsibilities

• Translate business outcomes into secure, governed AI solutions.
• Lead AI delivery across product suites beyond core ITSM/Portal.
• Coach junior developers and mentor team members.
• Enforce responsible AI guardrails and governance throughout projects.
• Participate in Agile ceremonies and manage delivery momentum.

Skills

ServiceNow expertise

Now Assist

AI Agent Studio

AI Agent Orchestrator

AI Search

Predictive Intelligence

Document Intelligence

REST APIs

Glide APIs

Flow Designer

Integration Hub

JavaScript

Education

ServiceNow certifications (CSA/CAD/CIS)

Tools

REST APIs

Glide APIs

Flow Designer

Integration Hub

JavaScript

Job description

AHEAD is seeking a Senior Technical Consultant focused on AI capabilities to own the end-to-end build of AI-enabled solutions on the Now Platform — Now Assist skills and AI Agents through predictive models, AI Search, and data foundations. You will guide development activities, mentor technical consultants and junior developers, and partner with architects to shape complex agentic solutions.

Beyond core platform development, you will lead AI enablement across at least one additional product