Senior AI-Driven Net-New Account Executive

Zendesk, Inc.; Illinois; Hybrid; USD 283,000 - 425,000; Full time

Job summary

Zendesk, Inc. in the United States is seeking a Hunter AE to create and close durable net-new business. The role focuses on outbound prospecting, discovery, value-based cases and executive engagement to move opportunities through a repeatable close process.

You will own the commercial strategy, maintain CRM data and forecast, and partner with the post-sale team. The position offers a 50/50 base-commission OTE, with remote-friendly, hybrid work and the chance to influence AI-driven CX platform

Qualifications

• Background in complex B2B SaaS new-business selling.
• Experience with value-based discovery and commercial deal ownership.
• Ability to build ROI narratives and engage executive buyers.

Responsibilities

• Manage a repeatable prospecting-to-close process from discovery to close.
• Maintain qualified pipeline and forecast health.
• Lead value mapping, mutual action planning and business-case development.
• Drive negotiations and contracting within guardrails to protect customer value.
• Coordinate with cross-functional teams to ensure a smooth handoff post-close.
• Document stakeholders, use cases and success criteria for each deal.

Skills

B2B SaaS selling

Prospecting

Executive engagement

Negotiation

Forecasting

Deal ownership

Tools

CRM systems

Job description

Zendesk, Inc. in the United States is seeking a Hunter AE to create and close durable net-new business. The role focuses on outbound prospecting, discovery, value-based cases and executive engagement to move opportunities through a repeatable close process.

You will own the commercial strategy, maintain CRM data and forecast, and partner with the post-sale team. The position offers a 50/50 base-commission OTE, with remote-friendly, hybrid work and the chance to influence AI-driven CX platform