Senior AI-Driven Customer Solutions Engineer

Cloudflare

Washington

On-site

USD 202,000 - 278,000

Full time

14 days+
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Benefits offered by this job

Equity in Cloudflare
Health benefits
401(k) Retirement Plan
Flexible PTO
Parental leave
Commuter benefits
Dental Insurance
Vision Insurance
Medical/Rx Insurance
Life & Disability Insurance

Job summary

Cloudflare in Washington DC seeks a Customer Engineer to own the technical relationship from discovery through expansion, partnering with Account Executives to map initiatives to Cloudflare solutions and deliver compelling demos.

You will lead PoCs, onboarding, and quarterly business reviews, using AI-augmented workflows to increase time-to-value while advocating for customers and driving measurable outcomes.

Qualifications

  • Experience in a customer-facing technical role with discovery and architecture delivery.
  • Translate business needs into Cloudflare solutions with demonstrable PoCs.
  • Strong communication for senior stakeholder engagements.

Responsibilities

  • Identify and map customer initiatives to Cloudflare solutions.
  • Build relationships with technical champions inside accounts.
  • Develop and present customer presentations at Enterprise level.
  • Lead demo and PoC activities for prospects and customers.
  • Share expertise via white papers, blog posts and knowledge sharing.
  • Represent Cloudflare at events with thought leadership.
  • Apply domain expertise to advise best practices.

Skills

Technical Validation
Customer Adoption
Commercial Accountability
Trusted Advisory
AI Orchestration

Tools

Cloudflare AI Stack
Python
JavaScript

Job description

Cloudflare in Washington DC seeks a Customer Engineer to own the technical relationship from discovery through expansion, partnering with Account Executives to map initiatives to Cloudflare solutions and deliver compelling demos.

You will lead PoCs, onboarding, and quarterly business reviews, using AI-augmented workflows to increase time-to-value while advocating for customers and driving measurable outcomes.

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